Irish Penal Reform Trust

Victims Support

Victims Charter

In February 2020, in advance of European Victims of Crime Day 2020 (22 February), the Minister for Justice & Equality, Charlie Flanagan TD, published a new and expanded Victims Charter. The previous version of the Charter dates from 2010. The 2020 Charter describes the criminal justice system from a crime victim’s point of view. It sets out your rights and entitlements to the services offered by the various state agencies working with crime victims. It is available to read or download here


Crime Victims Helpline |

A national helpline which is there to listen, inform and where relevant, to refer people to support services in their local area for victims of crime. The website includes contact details of victim services around Ireland.

T: 116 006; Mon, Wed and Fri 10am-5pm, Tues and Thurs 10am-6.30pm, Sat and Holidays 2pm-4pm

Federation for Victim Assistance | www. 

National support service to victims of crime and other traumatic incidents. They provide a text or call back service, home visits, court accompaniment, liaison with other agencies and referral.

E: support@victimassistance.ieT: 1800 277 477 (Freephone);  W: Web contact form here.

Support After Crime Services |

Support After Crime Services is a free confidential service for people affected by crime, whether as victim or witness to crime, reported or unreported. Based in Cork, the Service covers Cork, Limerick, Clare, Tipperary and Waterford. Services include:

  • Accompanying victim/witness to court
  • Information on the Criminal Justice System
  • Assistance with Victim Impact Statements
  • Inform clients of the Criminal Injuries Compensation Bureau

T: 021 432 0555; Mon-Thurs, 9:15am to 5:15pm

AdVIC (Advocates for Victims of Homicide) |

AdVIC campaign for greater rights for victims of homicide, their families and friends. Details of services offered are available here. AdVIC are available 24 hours a day, 365 days of the year.

E:; T: 086 1272156

Commission for the Support of Victims of Crime |

Established in 2005, this body has undertaken a comprehensive review of the current and future needs of victims of crime, with a view to devising a framework of victim support services into the future.


Citizens Information |

The Citizens Information website includes a wealth of information for Victims of Crime, including specific sections on:

Respect for rights in the penal system with prison as a last resort.



Contact us

  • Tel: 01 874 1400
  • More
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